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Context Help

If you lose your way inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will open. It comprises detailed information about all the operations that you can perform on the page in question. Each pop-up window shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich array of how-to video clips demonstrating how to work with our Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you need, check out our extensive FAQ section, which comprises questions asked by actual individuals and provides real solutions. We regulary update our FAQ database with new articles in an attempt to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you need in the FAQ section either, we have a great team of customer support engineers available 24x7 and ready to assist you with any query. Each trouble ticket you open will be responded to in less than 60 minutes (the average response time being just 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 237081

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com